Return and refund policy

At cxmioixu.shop, we strive to deliver a satisfying shopping experience for every customer. If you are not completely satisfied with your purchase, you may request a return under the conditions outlined below.

Return Eligibility

Returns are accepted within 30 days of the delivery date.

To be eligible:

• The item must be unused, clean, and in its original condition.
• All original packaging and included accessories must accompany the return.
• Proof of purchase or the original order confirmation is required.

Items showing signs of misuse, accidental damage, unauthorized repairs, or missing parts may not qualify for a return.

How to Request a Return

Before sending back any merchandise, please contact our support team.

Email: info@cxmioixu.shop

Please include:

• Your order number
• Product name
• Reason for the return
• Photos if the product is damaged, defective, or incorrect

Once approved, detailed return instructions will be sent to you.

Return Review

Returned merchandise will be examined after it arrives at our facility. Refund eligibility is determined after inspection.

Refund Timeline

Once approved, refunds are generally issued within 5–10 business days through the original payment method.

Non-Eligible Returns

We reserve the right to decline returns that fall outside the return window or fail to meet the conditions listed above.